Republic Services Customer Service Agreement

5. VERY IMPORTANT! To cancel the services, you must send a certified letter with acknowledgment of receipt at least sixty days before the end of the contract. If you receive this letter after the end of your contract, you can also charge yourself LIQUID DAMAGE! Hello Robert, thank you for taking the time to publish your review. Republic Services has a long and proud history of reliably meeting the needs of our customers. We are very proud of our dedicated team of professionals who take personal responsibility to serve our clients with care. We appreciate your business! This company increases my bill without notice. Almost 50% more. When I approached me to see why, they didn`t offer me an explanation, they just explained that there were garbage cans of different sizes. In addition to their dubious bill increase, their service was also poor. After cancelling the service by calling Republic`s local number and calling the container request before the next billing cycle, I received invoices saying I owed them more than $50 in moving expenses! And if they weren`t paid, they would call my account to a collection office. So, buyers are paying attention. In this way, Republic Services treats its loyal customers – calculate them the pickup of Republic property after „keeping“ them for years for granted and their money. There is no „service“ in Republic Services.

I have only been a customer of Republic Services of Southern Nevada for six weeks. During the six weeks, I had 3 missed withdrawals of waste or recycling that I had to call. Yesterday 17.11.2020, they half emptied the recycling bin and threw some of the recycled items, including glass bottles, into my driveway, so that everywhere in my driveway there were broken glasses with shards of glass that I had to sweep and clean for more than an hour. The service is terrible and the customer service is not available and they never return calls to solve problems, hire some people who know what they are doing. The service is totally unacceptable…